Frequently Asked Questions

If you have questions regarding the Andy mattress range, shipping, returns, and product safety, please see below or email our customer service team

What Is The Andy 10 Years Warranty?

At Andy Mattress Company, we stand by the quality of each and every one of our mattresses. That’s why we are able to offer our customers a 10 year warranty with full confidence. For details click here.

When Can I Expect To Receive My Andy Mattress?

Your Andy will ship within next day from when you purchase it, and typically delivery receive within 5 working days from when it gets shipped.

How Easy Is It To Set Up An Andy Mattress?

Setting up your Andy mattress couldn’t be easier and only takes one person. Simply unbox it, roll it out and let it expand.. and you’re ready for the best night’s sleep ever.

What Will My Andy OPTIONS mattress feel Like?

Andy OPTIONS is designed to provide two different feels – the white side is plush, soft yet fully supportive, while the other blue side is firm and provides total support with a smooth-textured comfortable feel. We encourage you to take our ‘Find Your Andy‘ quiz in order to determine which side is the ideal match for you based on your shape, size, and sleeping needs.

What Is Special About The Andy Mattress Cover?

Made with ICE Silk Cooling fabric, every Andy mattress cover feels smooth and cool to the touch, producing an ideal sleep-promoting temperature throughout the night. No more sweaty outbreaks to disturb your sleep. The cover can be easily removed for hand or machine washing.

Are Andy Mattresses Safe?

Every Andy mattress is manufactured to the highest levels of customer quality and comfort, using the very latest in mattress production technology and innovation. The flexible polyurethane foam used inside every Andy mattress is performance tested to ensure it meets CertiPUR-US standards for content, emissions and durability, and has been analyzed by independent, accredited testing laboratories. So guaranteeing you don’t have to worry about enjoying a good night’s sleep.

Do Andy Mattresses Work With Any Foundation?

Andy mattresses work great on any flat or sturdy foundation. Whether it’s a box foundation, platform slats, adjustable bed, or even the floor, your Andy will sit pretty and look good in any room.